Swift Reserve Bank is committed to ensuring that our digital banking services are accessible to people with disabilities. We continuously work to improve the user experience for everyone and apply the relevant accessibility standards.
Our Standards
WCAG 2.1 AA
Our website and mobile app are designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria.
Section 508
We comply with Section 508 of the Rehabilitation Act, ensuring our electronic and information technology is accessible to people with disabilities.
ADA Compliance
Our services are designed to meet the requirements of the Americans with Disabilities Act (ADA) for digital and physical accessibility.
What We've Implemented
Keyboard Navigation
All interactive elements are fully operable via keyboard. Skip-to-content links are provided on every page.
Screen Reader Support
Semantic HTML, ARIA landmarks, and descriptive labels ensure compatibility with popular screen readers like NVDA, JAWS, and VoiceOver.
Color Contrast
All text meets a minimum contrast ratio of 4.5:1 (normal text) and 3:1 (large text) against background colors.
Resizable Text
Content can be resized up to 200% without loss of functionality or content. We use relative units throughout our design system.
Focus Indicators
Visible focus indicators are provided for all interactive elements so keyboard users can always see where they are on the page.
Alt Text & Captions
All images include meaningful alt text. Video content includes closed captions and transcripts where available.
Accessibility Feedback
If you encounter any accessibility barriers while using Swift Reserve Bank, we want to hear from you. Your feedback helps us improve.
Email: accessibility@swiftreservebank.com
Phone: 1-800-SWIFT-RB (TTY: 711)
Mail: Accessibility Team, Swift Reserve Bank, 200 Park Avenue, New York, NY 10166
We aim to respond to all accessibility feedback within 2 business days.