Report Fraud

If you suspect unauthorized activity on your account, act immediately. We're here to help 24/7.

⚠ Emergency Fraud Line

1-800-SWIFT-SEC

Available 24 hours a day, 7 days a week

What to Do Right Now

1

Lock Your Card

Open the Swift Reserve app → Cards → tap "Lock Card" instantly. This prevents any further charges.

2

Call Us

Dial 1-800-SWIFT-SEC to speak with a fraud specialist and begin an investigation.

3

Change Credentials

Reset your password and PIN immediately from Settings → Security in the app.

4

File a Report

Complete the fraud report form below with as much detail as possible so we can investigate quickly.

Online Fraud Report

Protect Yourself

We Will Never Ask

Swift Reserve Bank will never call, text, or email you asking for your password, PIN, or one-time passcode. If someone does, it's a scam.

Phishing Awareness

Always verify sender addresses. Official emails come from @swiftreservebank.com only. Don't click links in suspicious messages.

Zero Liability

You're protected by our zero-liability policy. If fraud is confirmed, you won't be held responsible for unauthorized charges.