⚠ Emergency Fraud Line
1-800-SWIFT-SEC
Available 24 hours a day, 7 days a week
What to Do Right Now
Lock Your Card
Open the Swift Reserve app → Cards → tap "Lock Card" instantly. This prevents any further charges.
Call Us
Dial 1-800-SWIFT-SEC to speak with a fraud specialist and begin an investigation.
Change Credentials
Reset your password and PIN immediately from Settings → Security in the app.
File a Report
Complete the fraud report form below with as much detail as possible so we can investigate quickly.
Online Fraud Report
Protect Yourself
We Will Never Ask
Swift Reserve Bank will never call, text, or email you asking for your password, PIN, or one-time passcode. If someone does, it's a scam.
Phishing Awareness
Always verify sender addresses. Official emails come from @swiftreservebank.com only. Don't click links in suspicious messages.
Zero Liability
You're protected by our zero-liability policy. If fraud is confirmed, you won't be held responsible for unauthorized charges.