Security & Fraud Center

Your security is our top priority. Learn how we protect your accounts and what you can do to stay safe.

How We Protect You

256-Bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard TLS 1.3 with 256-bit AES encryption, the same level used by major financial institutions.

Multi-Factor Authentication

Protect your account with a secure PIN in addition to your password. Multi-layered authentication ensures only you can access your accounts.

Real-Time Monitoring

Our systems continuously monitor for suspicious activity. Unusual transactions are flagged instantly to protect your funds.

Secure Infrastructure

Our platform is built on enterprise-grade cloud infrastructure with Row Level Security (RLS), ensuring each user can only access their own data.

Automatic Session Timeout

Inactive sessions are automatically terminated to prevent unauthorized access if you forget to log out.

Audit Logging

Every action on your account is logged and auditable. You can review your complete transaction history at any time from your dashboard.

Protect Yourself from Fraud

01

Never Share Your PIN

Swift Reserve Bank will never ask for your PIN or password via email, phone, or message. If anyone requests this information, it is a scam.

02

Verify URLs Carefully

Always check that you are on the official Swift Reserve Bank website before entering your credentials. Look for the padlock icon in your browser's address bar.

03

Beware of Phishing

Be cautious of emails or messages that create urgency or ask you to click suspicious links. When in doubt, contact us directly through the app.

04

Use Strong Passwords

Create a unique, strong password for your banking account. Avoid reusing passwords from other services and consider using a password manager.

05

Monitor Your Account

Regularly review your transaction history for any unauthorized activity. Report suspicious transactions immediately through our support chat.

06

Secure Your Devices

Keep your operating system and browser up to date. Use antivirus software and avoid accessing banking services on public Wi-Fi networks.

Report Suspicious Activity

If you suspect unauthorized activity on your account or have been targeted by a scam, please take the following steps immediately:

  1. Log in to your account and change your password and PIN immediately.
  2. Contact us through the in-app support chat to report the incident.
  3. Document any suspicious emails, messages, or transactions for our investigation team.

Support Chat

Available 24/7 from your dashboard

Email

security@swiftreservebank.com

Fraud Hotline

1-800-SWIFT-SEC (1-800-794-3873)