Get in Touch
📞 Phone Support
Speak with a representative 24/7 for urgent account issues or general inquiries.
1-800-SWIFT-RB
💬 Live Chat
Instant messaging with a support agent — available in the app and on our website around the clock.
Start ChatSend us a detailed message and we'll respond within one business day.
support@swiftreservebank.com
Quick Help
Lost or Stolen Card
Lock your card instantly in the app or call our emergency line: 1-800-SWIFT-LOCK.
Dispute a Transaction
Open a dispute from the transaction details screen in your app or contact us directly.
Reset Password
Use the "Forgot Password" link on the login screen. We'll send a secure reset link to your email.
Update Personal Info
Change your name, address, or phone number from Settings → Profile in the app.
Transfer Limits
Standard daily limit is $10,000. Request temporary or permanent increases through customer service.
Account Statements
Download PDF statements from the Activity tab. Statements are generated monthly and on demand.
Support Hours
Phone & Chat: 24 hours a day, 7 days a week
Email: Responses within 1 business day
Branch Appointments: Mon–Fri, 9 AM – 5 PM local time